cbaje Privacy Policy

1 Introduction and Scope

cbaje is an online entertainment and betting platform operated for users in Bangladesh. This privacy policy applies to all services provided through the cbajecasino.cam website and related applications.

When you open an account with cbaje, play games, make deposits or withdrawals, or contact our customer support — we receive certain information from you in each case. The purpose of this policy is to clearly inform you how that information is used. To learn more about us, visit our About Us page.

This policy has been prepared in accordance with international data protection standards, with user privacy given the highest priority.

2 What Information We Collect

cbaje collects two types of information from users: (a) information you provide directly, and (b) information generated automatically while using the service.

2.1 Information You Provide Directly

Information you give us when registering and managing your account:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)
• National ID or passport details for identity verification
• Payment details for deposits and withdrawals (bKash, Nagad, Rocket, Upay or bank account)

2.2 Automatically Collected Information

Information collected automatically while using the service includes:

• IP address and device identifier
• Browser type and version
• Date and time of website access
• Pages visited and session duration
• Game history, bets, and balance information
• Information collected through cookies and similar tracking technologies

3 Purpose of Using Your Information

cbaje uses the collected information for the following purposes:

3.1 Account and Identity Management

Your basic information is used to complete the registration process, provide access to cbaje Login, and verify your age (to prevent access by those under 21).

3.2 Financial Transactions

Payment information is used to process deposits and withdrawals. When completing transactions via bKash, Nagad, Rocket, Upay, and bank transfers, limited relevant information may be shared with the payment provider.

3.3 Customer Support

Information needed to understand and resolve your issues is used in the customer support provided through 24/7 live chat and email.

3.4 Security and Fraud Prevention

Technical and transaction data is used to ensure account security, detect suspicious activity, and prevent money laundering.

3.5 Personalised Experience

This information is used to create relevant bonus offers and game recommendations based on your gaming preferences and activity.

3.6 Responsible Gaming

cbaje takes responsible gaming seriously. Information is used to analyse your gaming patterns, identify potential issues, and provide support when needed. Read our Responsible Gaming guidelines.

4 Data Storage and Security

cbaje follows industry-standard technical and administrative practices to keep your information secure. All sensitive data is transferred using SSL (Secure Socket Layer) encryption. Data stored on servers is kept in encrypted databases and can only be accessed by a limited number of authorised staff.

Passwords are never stored directly — only one-way hashes are stored. Payment information is handled according to the highest security standards.

4.1 Data Retention Period

Data is retained for the entire period your account remains active. Even after an account is closed, certain information may be kept for a specified period due to legal obligations and financial regulatory requirements. After that period, the data is securely deleted.

4.2 Third-Party Access

cbaje never sells your information. Limited data is shared only with third parties essential to delivering the service (such as payment processors or game providers). These third parties are contractually bound to uphold cbaje's privacy standards.

5 Cookies and Tracking Technologies

The cbaje website uses cookies and similar technologies. These are stored as small data files in your browser and help improve the functionality of the site.

5.1 Essential Cookies

These cookies are required to maintain login sessions and ensure security. Without them, the core functions of the site cannot operate.

5.2 Performance Cookies

These cookies help us understand which parts of the site users visit most. This information does not directly identify you.

5.3 Cookie Controls

You can reject or delete non-essential cookies through your browser settings. However, this may limit some features of the site.

6 Your Rights

As a cbaje user, you have the following rights over your information:

6.1 Right to Access

You can request a copy of the information cbaje holds about you. We will provide it within a reasonable time.

6.2 Right to Correction

If any information in your account is incorrect, it can be corrected by updating your profile from the cbaje login page or directly through customer support.

6.3 Right to Deletion

You can request to close your account and delete your personal data. However, due to legal and financial obligations, certain information may need to be retained for a specified period.

6.4 Right to Object to Processing

If you do not wish to receive marketing messages, you can unsubscribe using the option within any message or by contacting customer support.

6.5 How to Exercise Your Rights

To exercise any of the rights described above, contact cbaje's customer support team via live chat or email. We provide assistance in both Bengali and English.

7 Third-Party Links and Services

The cbaje platform includes services from third-party game providers (Pragmatic Play, PG Soft, Evolution, JILI, Spribe, etc.). These providers may have their own privacy policies. cbaje is not responsible for how these third parties handle information. However, cbaje ensures that these partners are committed to protecting user data.

For payment processing, limited necessary information may be shared during transactions with bKash, Nagad, Rocket, Upay, and banks. These institutions follow their own security standards.

8 Protection of Minors

cbaje's services are for persons aged 21 or older only. We do not knowingly collect any information from minors. Age verification measures are in place at the time of registration.

If there is reason to suspect that a minor has opened an account, that account is closed immediately and all related information is deleted.

9 Changes to This Policy

cbaje reserves the right to update this privacy policy as needed. For significant changes, you will be notified by email to your registered address or through a notice on the platform. Continued use of the service after changes are made will be taken as your acceptance of the updated policy.

It is also important to read our Terms and Conditions related to this policy, as they discuss the overall terms of service use in detail.

10 Contact Us

If you have any questions, complaints, or information requests regarding this privacy policy, please contact cbaje's customer support team. We are available 24 hours a day, 7 days a week in both Bengali and English.